I have certain questions about the products. Is there anyone I can speak to?
If you have any queries, you can contact us on WhatsApp or via email on help@kosmeaskinsciences.com . Alternatively, you can also call our customer care team at --------.
Where can I find my order ID?
Order ID is provided in the confirmation message and email sent to you once the order is successfully placed.
Can I change the shipping address, phone number, or email address for my order?
If you need to make any change in the shipping address, phone number or email address after you’ve placed the order, you can contact us on help@kosmeaskinsciences.com
Please note that we can only accommodate these changes within 3 hours of placing the order or before your order has been shipped (whichever is earlier). Once the order has been shipped, unfortunately, it is not possible for us to make these changes.